Because Indonesian customs clearance is relatively strict, please be sure to declare your products truthfully and accurately.
For your convenience, we provide an example below.
1. The product information must be declared when the order number is obtained.
2. The language of the declared product name is English. For example, the name of the product you have purchased is "Super Invincible Moisturizing Whitening Eternal Youth Mask", you can fill in "mask" as the me of the declaration.
If the product name is "Slippers with slimming effects for long legs", just fill in "slippers" in the declaration.
3. The quantity of the product can be filled in according to the quantity you have purchased. If you buy 3 boxes of masks, the quantity to be filled in is 3.
4. The product value must be filled in US dollars, and the exchange rate of the day must be used.

Attention: The product information must be declared, and the recipient's phone number must be filled in accurately. The customs will randomly call to check the customs clearance products. If there is a wrong phone call, it will affect/jeopardise the normal customs clearance of the goods. The shipping fee includes customs duties, and everyone should declare it truthfully. If the failure to declare product information affects customs clearance and delivery, our company does not assume any responsibility.

More stringent export inspections of the air freight will be imposed. Mobile phones, syringes and batteries are among prohibited and restricted articles in aviation. If found, the prohibited and restricted articles will be confiscated and destroyed on the spot. Hence, please be reminded that it is strictly forbidden to mail the items by air to avoid any unnecessary and untoward losses.

各位好，最近有客户发现包裹有被打开的现象，麻烦各位在收货的时候一定仔细检查包裹外包装是否完整，透明胶带还有标识的蓝色胶带是否有被破坏，重量跟我们订单重量是否一致，如发现破损或者重量缺失一定不要签收，请立刻联络我们客服报备情况，我们会第一时间跟快递公司交涉沟通挽回损失，千万不要签收以后过几天再找我们说丢失某件商品，快递公司不会承认也不会得到任何赔偿，烦请各位收货一定仔细检查确认无误后再签收。

如果下单时误点合包装按钮，导致货物丢失的。本公司不承担任何责任。
请大家务必反复核查！

汇景韩国仓库为顾客提供免费20天仓储服务。自包裹入库开始，到顾客付款发货截止，如超过免费仓储时间，每个包裹每天加收1马币的仓储费。鉴于仓库仓位有限，逾期超过90天无人认领，未发货的包裹都将会进行作废处理。

各位好，小程序通知功能已经开始使用，请各位关注HJEXPRESS发送的入库以及付款通知，付款成功请及时上传付款截图以便财务审核，财务审核通过会自动转入发货流程，所以付款是您发货的重要部分，请各位留意付款通知以免耽误收货时间，谢谢。